Privacy policy
Privacy Policy for Literacy Tree LLC
Effective Date: January 2023
1. Introduction
Welcome to Literacy Tree LLC. We are committed to respecting the privacy of our students, clients, schools, and their families. This Privacy Policy describes how we collect, use, disclose, and safeguard the personal information of our students, clients, schools, and associated families as we provide online literacy instruction for K-12 students, both at home and in school, via live videoconferencing sessions.
2. Information We Collect
a. Personal Information: This includes names, addresses, email addresses, school details, grade levels, and any other personal details necessary to deliver our services.
b. Educational Records: As part of our services, we might collect student progress reports, feedback, and other educational records relevant to the student’s learning journey.
c. Technical Information: To ensure a smooth videoconferencing experience, we may collect technical data such as IP addresses, device types, browser types, and other related data.
3. How We Use the Information
a. Service Provision: We use the information primarily to provide, maintain, and improve our instructional services.
b. Communication: To communicate with students, clients, schools, and families about our services, updates, and other related matters.
c. Performance Analytics: To monitor and analyze performance and to make improvements to our offerings.
d. Security: To detect, prevent, and address technical issues and unauthorized use of our services.
4. Disclosure of Information
We do not sell or rent any personal information. We may disclose personal information if:
a. Required by law or legal proceedings.
b. Necessary to protect our rights or property.
c. Part of a merger, acquisition, or sale of assets.
5. Protection of Information
We use a combination of technical and organizational measures to protect the personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and regular training for our staff.
6. Rights of Students, Clients, Schools, and Families
a. Access: You have the right to request access to your personal information.
b. Correction: If any personal information is incorrect, you have the right to request corrections.
c. Deletion: In certain circumstances, you may request the deletion of your personal data.
d. Objections: You have the right to object to the processing of your data for specific reasons.
7. Third-party Services
We might use third-party services for hosting, analytics, and other functions. These third parties are prohibited from using personal information for any other purposes and are contractually obligated to adhere to stringent data protection standards.
8. Children's Privacy
Given the nature of our students, we frequently work with information from children under the age of 13. We collect academic information from children based on explicit parental or guardian consent upon enrollment, ensuring full compliance with applicable laws. Parents or guardians have the right to review, request changes to, or request deletion of their child's information.
9. Changes to This Privacy Policy
From time to time, we may update this Privacy Policy. We encourage regular review of this page for the latest information on our practices. Continued use of our services after changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Literacy Tree LLC
team@literacy-tree.com
6700 Alexander Bell Dr., Suite 200, Columbia MD 21046
(410) 656-4520